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Case Study: Soares Flower Garden Nursery

Posted in: News

Tags: SFP case study

Lower Costs. Stronger Support. Greater Confidence During Peak Season.

Company Overview

Single location garden center serving its local community. Soares Flower Garden Nursery partnered with Service First Processing (SFP) after experiencing ongoing service frustrations and a need for lower processing costs with stronger support.

The Challenge

Higher processing costs
Experiencing ongoing service frustrations
Lacking confidence in support during high traffic months

After SFP

Reduced overall processing expenses
Dedicated support team
Enhanced reporting through Access One

“We’ve been processing with SFP for about a year now and absolutely love the service. They saved us a significant amount of money, and even when things were a little rocky at the start, their operations team stepped in and made it right. We’re extremely happy today.ˮ
—Terry, Soares Flower Garden Nursery

Before versus After Snapshot

Transition was seamless with no disruption to daily operations.

No disruption to daily operations
Improved reliability at the counter
Stronger, more responsive support during peak season

monthly processing fees chart showing savings with service first processing, a benefit to MNLA members — $3,700 Annual Processing Savings (with $1,000 average quarterly savings and $100 to $200 estimated annual rebate)

Garden and Nursery Businesses Face

Heavy seasonal swings
Weekend traffic surges
High reliance on terminal uptime

SFP Program Benefits Used

Free loaner equipment
Enhanced reporting
Dedicated Support

Learn more about SFP

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